WALL ABOUT FUN FREQUENTLY ASKED QUESTIONS

(Click on question section of interest to see answers or scroll down page.)

GALLERY WRAPPED CANVAS QUESTIONS (click here)

• What is Gallery Wrapped Canvas?
• Is Gallery Wrapped Canvas easy to install? How do I hang the Gallery Wrapped Canvas?
• Can I move the Gallery Wrapped Canvas once it is installed?
• What is the canvas made out of? How long does it last?
• Can I order canvas in sizes other than what is listed in the store?
• What if I need a canvas larger than 4 feet by 8 Feet?
• What if I want my canvas framed?

UNIQUE WALL ADHESIVE DECALS QUESTIONS (click here)

• What makes your Wall Decals different?
• What kind of material are the Wall Decals printed on?
• How do I install the Wall Decals?
• What is transfer tape?
• Are the Wall Decals repositionable?
• Will the Wall Decals stick to my walls?
• How do I get a sample of your Wall Decals to try on my wall surface?
• Are the Wall Deacals washable?
• Will the Wall Decals damage the walls when removed?
• What factors are important to note regarding getting the best adhesion for Wall Decals?
• How large are the Wall Decals? Do you have other styles of wall decals that are not listed in your online store?

GENERAL QUESTIONS (click here)

• What should I expect once I have placed an order? When will my wall art ship?
• If I order a personalization can I see how it looks before you ship it?
• Why does it say wall about fun in the center of the artwork on the larger detailed images? Is that symbol part of the artwork?
• Which size ART is best for me?
• How can I get a picture of my installed art in the Wall About Fun Gallery?

WALL ABOUT FUN FREQUENTLY ASKED QUESTIONS

GALLERY WRAPPED CANVAS QUESTIONS

What is Gallery Wrapped Canvas?

• The canvas is stretched over custom-made wood stretcher bars with a depth of 1.5 inches.
• This wood frame is wrapped ALL the way to the back, nothing is visible but the image-even on the sides creating a modern 3-dimensional effect and a beautiful presentation.

Is Gallery Wrapped Canvas easy to install? How do I hang the Gallery Wrapped Canvas?

One of the best parts of a canvas gallery wrap is that it arrives finished and ready to hang on your wall. It comes complete with a finished back and hanging hardware.

• The back of your canvas will come covered with a white kraft dust cover and have a hanging wire already attached.
• (For your convenience we also include a courtesy packet of two clear bump-ons, a nickel-plated hanger and a nail.)

Can I move the Gallery Wrapped Canvas once it is installed?

What is the canvas made out of? How long does it last?

Can I order canvas in sizes other than what is listed in the store?

What if I need a canvas larger than 4 feet by 8 Feet?

• Please contact us with the dimensions you would like your custom project and we will get back to you with options and prices.
• We can create a multi-panel canvas item. When these multiple panels are viewed together it will create the same scene but at the larger dimensions you desire.

What if I want my canvas framed?

Although the Gallery Wrapped Canvas art does not need framing to look finished, please contact us and we will tell you what framing options we have available. If we do not have access to the framing you desire, you can customize a frame with your local frame shop once the canvas art is in your home.

UNIQUE WALL ADHESIVE DECALS QUESTIONS

What makes your Wall Decals different?

• Our designs and layouts use the upper portion of a room in a creative way keeping your room highly functional.
• Our Unique Wall Decals were modeled after actual sizes, layouts and designs our store artist has painted in actual homes over the years.
• You can see brushstrokes and besides looking hand-painted, very detailed and beautiful, our wall decals create a fun magical environment, instantly.
• Our wall adhesive decals are self-sticking and removable as well as a whole system that will easily create a unique space in your home.

What kind of material are the Wall Decals printed on?

(3 millimeter low TAC matte adhesive vinyl) The wall adhesive is designed to adhere to the wall or smooth surface, but remove easily and leave no backing or residue on the wall.

How do I install the Wall Decals?

• Each adhesive sheet comes with detailed and complete instructions.
• Since our pre-cut, self-sticking art comes with transfer tape for easier installation; you will need to separate the art by cutting each piece loose from the sheet, leaving the transfer tape applied to the art.
• Then, tape the artwork where you think you want it placed.
• Once you have the layout you desire, peel off the backing, stick the art to your wall and rub the provided squeegee over the transfer-tape-covered artwork. Slowly peel off the transfer tape and presto - looks fantastic!
• See our detailed Unique Wall Adhesives Installation Video.

What is transfer tape?

Transfer tape is placed on the top of the wall decal sheet. It aids in positioning large and intricate designs as well as provides a protective layer so when you rub the top of the artwork to secure it to the wall, the artwork is protected.

Are the Wall Decals repositionable?

Our wall decals can be repositioned.

• It is best to do most of your repositioning during installation when you haven't applied full pressure yet to keep the highest quality adhesion. If you change your mind about your art placement, slowly and evenly peel the sticky art from the wall and reposition it.
• If you keep the back clean from dust and debris the wall adhesive could be moved to another area and reused. The adhesive gets less sticky and is more likely to attract dirt the more it is moved.
• Intricate designs (like vines and rose bouquets) are more difficult to reposition because when you remove them they can easily tangle. Since every leaf is cut out to create a unique artistic look, they are more delicate.
• Large designs are more difficult to move around. For larger adhesives, position the top part of the sticker to the wall and press slightly - just enough to stick the top half to the wall. Check to see if it is straight and in the position you desire. (This is where it's nice to have some one to help) If you are happy with the placement of your adhesive design, rub your hand from the top of the sticker to the bottom, till the adhesive completely sticks to the wall. Use your provided squeegee to apply pressure all over, taking extra care to secure the edges well.

Will the Wall Decals stick to my walls?

The finish of a wall prior to installation is crucial to achieve the best possible result when working with Self-Adhesive Vinyl.

• Self-Adhesive Vinyl requires a dust free environment to achieve a high quality bond. Dust particles settled on the walls will reduce adhesion.
• Since walls have so many variables in texture and paint surfaces, we recommend getting a sample of our adhesive material for flat painted walls, high gloss painted walls and walls with texture to ensure you are happy and have a great experience. Please see our free sample page.

We want you to be thrilled with your purchase at wall about fun. We have done our best to give you all the information you need to feel confident ordering our Unique Wall Adhesives.

• Please contact us if you need ANY help deciding if our decals will be a good fit for your wall surface!

How do I get a sample of your Wall Decals to try on my wall surface?

Please click here to go to our sample page.

• A small, unprinted free sample will be sent to you in a standard size envelope so you can feel confident about our artwork sticking to your walls.

Are the Wall Decals washable?

You can gently wipe the wall decal front clean by dampening a soft cloth with water. We do not recommend vigorously scrubbing the surface or using strong chemical cleaners. The adhesive side of the wall decal must remain dust free and dry.

Will the Wall Decals damage the walls when removed?

Our wall self-sticking wall decals are designed to adhere to a smooth wall surface, but remove easily and leave no backing or residue on the wall.

• If your paint was good to start with, removal will be very easy.

What factors are important to note regarding getting the best adhesion for Wall Decals?

• Freshly painted walls should be left to cure for the recommended time as listed on the side of your paint can before you stick anything to the surface. (In winter paint drying time increases.)
• It is important the surface is smooth, dry and free from dust or dirt.
• You must wash the entire wall surface you plan to stick the adhesives to before installation. (A water dampened or dry cloth should be sufficient.)
• (If you use dish soap or sugar soap to get rid of the grime that builds up over time in even the cleanest of households, all of the soap must be cleaned and rinsed away or instead of a dust problem, you will have a soap problem!) Make sure it walls are really dry & dust and soap free before applying your adhesives.
• Know your wall surface. Painted surfaces that have "Teflon", "silicone" or similar additives to make them "wash and wear" are designed for things not to stick to them to make them easy to clean.
• If you have "polyurethaned" the floor recently drying time is very slow (sometimes three months). Fumes that come off the floor will affect the adhesive in the stickers.
• Apply lots of pressure with the provided squeegee. If your walls have slight texture, the squeegee will only touch the top portion of your adhesive. You will need to rub the adhesive with your finger or flat side of you fingernail, rubbing extra hard so the adhesive grabs as much of the wall as possible. Get it sticking to all the grooves in your wall, taking care to rub adhesive edges extra well!
• It is best to place adhesives in a tempered environment. Avoid placing adhesives directly under the air or heat vent.
• Don't let little fingers keep removing and putting back the adhesive or it will get dirty and loose stickiness.

How large are the Wall Decals? Do you have other styles of wall decals that are not listed in your online store?

• The wall decals vary in size. They were designed to emulate actual mural sizes our artist has painted in private homes over the years. Please check individual product listings in our Online Store for detailed adhesive sizes as well as our Gallery to see photos of installed artwork in actual rooms.
• The wall decals that you see in our Online Store are the only ones we carry at this time. We are always creating new artwork so join our mailing list, Twitter or Facebook's "Wall About Fun Page" if you would like to be notified when new designs are available.

GENERAL QUESTIONS

What should I expect once I have placed an order? When will my wall art ship?

Once you have successfully placed an order at Wall About Fun:

• You should receive an automated and immediate email confirmation of your order and payment from Paypal.
• Within 2 business days expect an email from Wall Murals Customer service confirming your art is in the process of being created. (If you have placed a personalization this email will have an image of your customization attached, for your approval. The art creation process begins after you have approved the personalization, so shipping occurs within 5 business days after your approval.)
• You will receive an email from FedEx and/or Wall Murals Customer Service containing your FedEx tracking number when your order has shipped and is on its way to you.
• You should receive your FedEx tracking number within a week of your order date.

If I order a personalization can I see how it looks before you ship it?

• Yes. If you have placed a personalization you will receive an email from Wall Murals Customer Service with an image of your customization attached, for your approval (usually within 2 days of placing your order).
• Please respond as soon as possible so your art creation process continues quickly and smoothly.

Why does it say wall about fun in the center of the artwork on the larger detailed images? Is that symbol part of the artwork?

The wall about fun symbol pictured on the artwork is a security seal and will not appear on your purchased art.

Which size ART is best for me?

• If you have a large area, go with a large 3'x6' or 4'x8' Gallery Wrapped Canvas Mural.
• If you have a small space, go with a smaller Gallery Wrapped Canvas Art.
• Any size space is great for unique wall adhesive decals as long as your walls are smooth.

How can I get a picture of my installed art in the Wall About Fun Gallery?

We would love to feature your room transformation in our Gallery.

• Please email an image of your installed Wall About Fun Art to Colette@wallmurals.com

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